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FAQ
Q1: What materials do your CNC cutting machines handle?
Over 30 flexible materials (leather, fabric, foam, cardboard, PVC, etc.), max cutting thickness 50mm and ±0.1mm precision.
Q2: What is the MOQ for your cutting machines?
1 set, supporting customized solutions for single units.
Q3: Do you provide OEM/ODM services?
Yes, full customization (drawing/sample-based) for machine specs, logo, control system and more.
Q4: What after-sales services do you offer?
3-year warranty, lifelong free software upgrades, 24/7 online support, free on-site installation and training.
Q5: What’s the lead time for your machines?
31 days for 1 customized set; bulk order lead time is negotiable (monthly production capacity: 50 sets).
Q6: Can I get free sample cutting tests?
Yes, send your raw materials and we’ll provide free sample cutting with test videos for reference.
Q7: What certifications do your products have?
CE certified, Intertek factory verified, and recognized as a China High-Tech Enterprise.
